You may come visit and stay on our Website without identifying yourself, yet certain third-party analytics tools may collect the following information, including: browser type, browser language, IP address, operating system, Website access times, click events, keyboard events, mouse moves, screen color depth, screen resolution, host name, session ID (meaning recognizing if you have visited the Website before), and cookie values. However, when you want to:
Contact us for general questions, technical support, enterprise/OEM inquiry, request for quotation, request for discount, business support, business opportunity, and the like – you will be asked to provide us with your full name, company name, email address, and further information in the “message” section of the contact form, some of which data may qualify under Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) as personal data or call for the treatment as prescribed in said Regulation (“GDPR”);
Create an account with us – you will be asked to provide us with your email address when signing up using your email provider or email address and password if you are signing up directly.
make a purchase of any of our Product – you will be asked to provide us with your full name, email address, either your private address or company address.
Our Product is for persons of age or businesses – legally qualified to enter agreements with or fulfill commitments to bPro. Our Product is not directed to, and should not be used by, children or other minors under the age of sixteen (16) and we do not knowingly collect information from such individuals. You are prohibited, without our prior written consent, from providing the Company with any personal information on children or other minors under the age of sixteen (16), unless such disclosure of personal information is necessary to facilitate an applicable business transaction or otherwise related to our services, and you have the lawful to make such a disclosure to the Company. The meaning of “children” is subject to the laws and regulations in the jurisdiction in which you are located.
Grounds & Purposes.
Your personal data that we collect and further process helps us provide you with the most relevant Website content and user experience as well as high quality Product. We use the personal data you provide us with:
when you want to contact us – to answer, satisfy or otherwise address your questions, inquiries, requests, and the like;
in respect of an account – to create the account, and to let you smoothly access, better navigate, and use other features relating to our Website or Product, your orders, billing, or FAQ section;
when you want to make a purchase to determine your needs, define contractual terms, and perform our obligations under a contract for the provision of our software Product or Product.
combined with information related to your activity within our Website or Product – (i) for analytical purposes (email address), (ii) to enforce or defend legal claims and to prevent fraud and abuse (account and contract details), and (iii) to create and use your profile for marketing purposes (various). Apart from that, we may use your personal data in order to (iv) send you communication related to the use or functioning of our Website or Product (in particular system and transactional e-mails), and (v) provide support, and monitor the quality of our Website and Product.
The question of “why” involves both purposes as defined above and legal grounds to be detailed below. Where the personal data of yours is necessary for us to create, use, or maintain your account within our Website or to prepare, execute, or cater for the purchase of our Product the processing of your personal data will take place based on “contract” (see: Article 6.1.b GDPR). Where the personal data of yours is necessary for us to, for example, market our Product (keep you posted about our Product, offer you a chance to participate in promotions or contests, engage you in other marketing communication), prevent fraud, ensure network and information security the processing will take place based on “legitimate interests” (see: Article 6.1.f GDPR). However, if we cannot rely on “contract” or “legitimate interests” grounds, in particular where there is no relevant and appropriate relationship between us (you’re not our client or employee), then we will ask for your “consent” to process your personal data in compliance with the GDPR (see: Article 6.1.a GDPR). In doing so, we will take care that your agreement to the processing is freely given, specific, informed and unambiguous – you may withdraw your consent at any time; the withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
You have the right to:
Know if we process your personal data; if we do, you may:
(i) access your personal data, and (ii) receive a copy of your personal data (collectively, “right of access”, as defined in Article 15 GDPR) – we may charge you a reasonable fee based on the administrative costs; complete or otherwise rectify the personal data you provide us with (“right to rectification”, as defined in Article 16 GDPR);
Erase your personal data (“right to erasure”, as defined in Article 17 GDPR) if either: (i) the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed, (ii) you withdraw consent on which processing is based and there is no other legal ground for the processing, (iii) the personal data has been unlawfully processed or has to be erased to comply with a legal obligation, (iv) the personal data have been unlawfully processed, or (v) otherwise as defined in Article 17.1 GDPR; however, we may keep some of your personal data if the processing is necessary for the establishment, exercise or defense of legal claim or compliance with a legal obligation, or otherwise as set forth in Article 17.3. GDPR;
Obtain restriction of processing (“right to restriction of processing”, as defined in Article 18 GDPR) when either: (i) you contest the accuracy of your personal data; (ii) the processing of your personal data is unlawful, and you request the restriction of their use instead of erasing it, (iii) we no longer need your personal data, but you require them to establish, exercise, or defend legal claims, or (iv) you object to the processing of your personal data – anyhow, we will make some of the features of our Website or Product connected to the processing of the personal data subject to restriction unavailable to you while we review your request;
Object, on grounds relating to your particular situation, at any time to processing of your personal data based on “legitimate interest”, including profiling (“right to object”, as defined in Article 21 GDPR); as regards direct marketing, no grounds are needed and we cannot rely on any compelling legitimate grounds to override your interests, rights, and freedoms behind the objection – when you object to processing for direct marketing purposes, the personal data will no longer be processed for such purposes;
Portability (“right to data portability”, as defined in Article 20 GDPR) – the personal data provided by you and processed by us by automated means based on consent or a contract as between ourselves will be provided to you or transmitted to another controller in a structured, commonly used and machine-readable format;
Lodge a complaint with a supervisory authority.
You may exercise your rights by filing a demand to the following email address: firstname.lastname@example.org. If we deem it reasonably necessary, we may ask you additional questions or ask you to provide us with additional documents – to confirm your identity and entitlement. However, if you don’t want to receive email notifications from bPro, you may simply unsubscribe from our newsletter. The unsubscribe instructions are placed at the bottom of each email you receive.
At the time of your browsing our Website, our servers automatically collect information sent by your browser and included in log files. The information may include a variety of data, in particular email address, IP address, browser type, internet site you visited immediately prior to accessing our Website, the time of accessing our Website, and other statistical data. bPro may use the information for the purposes of conclusion, amendment, termination of a contract with you, if any, and to ensure the highest quality of our Product, as well as for technical and statistical purposes. As a general rule bPro commits to discontinue processing personal data after you have ceased to use our Website or Product. bPro may continue to process your personal data after you have ceased to use our Website or Product if the personal data: (i) is necessary for the settlement of dues or satisfaction of claims for payment for the use of our Product; (ii) is anonymized and necessary for the purposes of advertising, market research, or your behavior and preferences studies, and the results of the same are to improve the quality of our Product; (iii) is necessary to clarify the circumstances of unauthorized use of our Website or Product; or (iv) may be processed on the basis of applicable laws or agreements. If bPro becomes aware or informed that you have abused our Website or Product, we may process your personal data to the extent necessary to determine your liability, provided that we record receipt and contents of the information for evidentiary purposes. We may inform you of unauthorized activities and demand their immediate cessation.
Third Party Analytics, Advertising and Re-marketing Tools.
Recipients and third country transfers.
We use the Product of third-party providers, who process your personal data as processors (meaning, a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller). They provide us with Product related to: supporting certain features of our Website or Product, hosting, customer support, tracking security incidents and responding to them, diagnosing and solving problems with our Website or Product, web push notification display, analysis of marketing campaigns efficiency as well as analysis of use of our Website and Product.
- session cookies – stored on your TTE until you are on our Website, you disable the browser, or you log out of the Website; and
persistent cookies – stored on your TTE for a specified period of time or until their removal by the User
bPro applies the cookies for the purposes of:
- facilitating smooth navigation on our Website, including by maintaining your session so there is no need to log onto each and every webpage;
verification and development of our offer, including by adjusting the content of our Website according to your preferences; and
You consent that bPro makes use of external cookies (third-party cookies) that, among else,
- display on our Website multimedia content,
collect general and anonymous statistics from analytical tools, and
use or enable interactive features in order to promote bPro or our Product by using social networking sites – set, placed, or otherwise employed by owners, operators, or other persons responsible for, without limitation, Google, GitHub.com, DoubleClick.net, Facebook.com, Twitter.com.
Information Security and Data Sharing.