We (meaning, bPro Tech Pvt Ltd.; or bPro, for short) recognize the importance of keeping your personal data (meaning, any information relating to an identified or identifiable natural person) safe and private. We have drafted, implemented, and posted this Privacy Policy to make it clear how we collect and otherwise process (“processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction) your personal data in our capacity of controller (meaning, the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data). This Privacy Policy is meant to showcase our idea of keeping you and your personal data safe while on bproapp.com (“Website”) as well as while using our software product app.bproapp.com (“Product”).

​

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

​

Data

You may come visit and stay on our Website without identifying yourself, yet certain third-party analytics tools may collect the following information, including: browser type, browser language, IP address, operating system, Website access times, click events, keyboard events, mouse moves, screen color depth, screen resolution, host name, session ID (meaning recognizing if you have visited the Website before), and cookie values. However, when you want to:

​

1. Contact us for general questions, technical support, enterprise/OEM inquiry, request for quotation, request for discount, business support, business opportunity, and the like – you will be asked to provide us with your full name, company name, email address, and further information in the “message” section of the contact form, some of which data may qualify under Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) as personal data or call for the treatment as prescribed in said Regulation (“GDPR”);

2. Create an account with us – you will be asked to provide us with your email address when signing up using your email provider or email address and password if you are signing up directly.

3. make a purchase of any of our Product – you will be asked to provide us with your full name, email address, either your private address or company address.

​

Our Product is for persons of age or businesses – legally qualified to enter agreements with or fulfill commitments to bPro. Our Product is not directed to, and should not be used by, children or other minors under the age of sixteen (16) and we do not knowingly collect information from such individuals. You are prohibited, without our prior written consent, from providing the Company with any personal information on children or other minors under the age of sixteen (16), unless such disclosure of personal information is necessary to facilitate an applicable business transaction or otherwise related to our services, and you have the lawful to make such a disclosure to the Company. The meaning of “children” is subject to the laws and regulations in the jurisdiction in which you are located.

​

Grounds & Purposes

Your personal data that we collect and further process helps us provide you with the most relevant Website content and user experience as well as high quality Product. We use the personal data you provide us with:

1. when you want to contact us – to answer, satisfy or otherwise address your questions, inquiries, requests, and the like;

2. in respect of an account – to create the account, and to let you smoothly access, better navigate, and use other features relating to our Website or Product, your orders, billing, or FAQ section;

3. when you want to make a purchase to determine your needs, define contractual terms, and perform our obligations under a contract for the provision of our software Product or Product.

4. combined with information related to your activity within our Website or Product – (i) for analytical purposes (email address), (ii) to enforce or defend legal claims and to prevent fraud and abuse (account and contract details), and (iii) to create and use your profile for marketing purposes (various). Apart from that, we may use your personal data in order to (iv) send you communication related to the use or functioning of our Website or Product (in particular system and transactional e-mails), and (v) provide support, and monitor the quality of our Website and Product.

​

The question of “why” involves both purposes as defined above and legal grounds to be detailed below. Where the personal data of yours is necessary for us to create, use, or maintain your account within our Website or to prepare, execute, or cater for the purchase of our Product the processing of your personal data will take place based on “contract” (see: Article 6.1.b GDPR). Where the personal data of yours is necessary for us to, for example, market our Product (keep you posted about our Product, offer you a chance to participate in promotions or contests, engage you in other marketing communication), prevent fraud, ensure network and information security the processing will take place based on “legitimate interests” (see: Article 6.1.f GDPR). However, if we cannot rely on “contract” or “legitimate interests” grounds, in particular where there is no relevant and appropriate relationship between us (you’re not our client or employee), then we will ask for your “consent” to process your personal data in compliance with the GDPR (see: Article 6.1.a GDPR). In doing so, we will take care that your agreement to the processing is freely given, specific, informed and unambiguous – you may withdraw your consent at any time; the withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

​

Application Location Permissions

For our application available at Google Play store to function optimally, we require the following location permissions:

• android.permission.ACCESS_FINE_LOCATION: This permission is necessary to obtain the user's precise location. It is used when submitting reports or tasks or to verify if the user is in a specific field location.
   

• android.permission.FOREGROUND_SERVICE_LOCATION: This permission allows us to access the user's location from within a foreground service, ensuring that location-based features work seamlessly when the app is actively used.
   

• android.permission.ACCESS_BACKGROUND_LOCATION: This permission is essential for accessing the user's location even when the app is not actively being used, such as tracking the user's location while traveling to ensure the accurate functionality of location-based services.

​

These permissions are crucial to provide a robust and seamless user experience, enabling key features of our application to function correctly and efficiently.

 

The location data accessed from your devices is stored securely in US servers and is handled in compliance with applicable laws and regulations. We implement robust security measures to protect your location data from unauthorized access, disclosure, alteration, or destruction.

​

Your Rights

You have the right to:

1. 1. Know if we process your personal data; if we do, you may:
      (i) access your personal data, and (ii) receive a copy of your personal data (collectively, “right of access”, as defined in Article 15 GDPR) – we may charge you a reasonable fee based on the administrative costs; complete or otherwise rectify the personal data you provide us with (“right to rectification”, as defined in Article 16 GDPR);

   2. Erase your personal data (“right to erasure”, as defined in Article 17 GDPR) if either: (i) the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed, (ii) you withdraw consent on which processing is based and there is no other legal ground for the processing, (iii) the personal data has been unlawfully processed or has to be erased to comply with a legal obligation, (iv) the personal data have been unlawfully processed, or (v) otherwise as defined in Article 17.1 GDPR; however, we may keep some of your personal data if the processing is necessary for the establishment, exercise or defense of legal claim or compliance with a legal obligation, or otherwise as set forth in Article 17.3. GDPR;

   3. Obtain restriction of processing (“right to restriction of processing”, as defined in Article 18 GDPR) when either: (i) you contest the accuracy of your personal data; (ii) the processing of your personal data is unlawful, and you request the restriction of their use instead of erasing it, (iii) we no longer need your personal data, but you require them to establish, exercise, or defend legal claims, or (iv) you object to the processing of your personal data – anyhow, we will make some of the features of our Website or Product connected to the processing of the personal data subject to restriction unavailable to you while we review your request;

   4. Object, on grounds relating to your particular situation, at any time to processing of your personal data based on “legitimate interest”, including profiling (“right to object”, as defined in Article 21 GDPR); as regards direct marketing, no grounds are needed and we cannot rely on any compelling legitimate grounds to override your interests, rights, and freedoms behind the objection – when you object to processing for direct marketing purposes, the personal data will no longer be processed for such purposes;

   5. Portability (“right to data portability”, as defined in Article 20 GDPR) – the personal data provided by you and processed by us by automated means based on consent or a contract as between ourselves will be provided to you or transmitted to another controller in a structured, commonly used and machine-readable format;

   6. Lodge a complaint with a supervisory authority.

​

You may exercise your rights by filing a demand to the following email address: admin@bproapp.com. If we deem it reasonably necessary, we may ask you additional questions or ask you to provide us with additional documents – to confirm your identity and entitlement. However, if you don’t want to receive email notifications from bPro, you may simply unsubscribe from our newsletter. The unsubscribe instructions are placed at the bottom of each email you receive.

​

Retention

At the time of your browsing our Website, our servers automatically collect information sent by your browser and included in log files. The information may include a variety of data, in particular email address, IP address, browser type, internet site you visited immediately prior to accessing our Website, the time of accessing our Website, and other statistical data. bPro may use the information for the purposes of conclusion, amendment, termination of a contract with you, if any, and to ensure the highest quality of our Product, as well as for technical and statistical purposes. As a general rule bPro commits to discontinue processing personal data after you have ceased to use our Website or Product. bPro may continue to process your personal data after you have ceased to use our Website or Product if the personal data: (i) is necessary for the settlement of dues or satisfaction of claims for payment for the use of our Product; (ii) is anonymized and necessary for the purposes of advertising, market research, or your behavior and preferences studies, and the results of the same are to improve the quality of our Product; (iii) is necessary to clarify the circumstances of unauthorized use of our Website or Product; or (iv) may be processed on the basis of applicable laws or agreements. If bPro becomes aware or informed that you have abused our Website or Product, we may process your personal data to the extent necessary to determine your liability, provided that we record receipt and contents of the information for evidentiary purposes. We may inform you of unauthorized activities and demand their immediate cessation.

​

Third Party Analytics, Advertising and Re-marketing Tools

Google Analytics. We use Google Analytics, a web analytics service provided by Google, Inc., to analyze our Website visitors’ behavior for the sole purpose of improving the quality of our Website and Product. Google Analytics makes use of cookies to analyze our Website traffic data and your activities on our Website. By using this Website, you consent to information being collected by Google in said manner for the aforementioned purposes. However, you can opt-out of being tracked by Google Analytics anytime: https://tools.google.com/dlpage/gaoptout.

​

Recipients and third country transfers

We use the Product of third-party providers, who process your personal data as processors (meaning, a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller). They provide us with Product related to: supporting certain features of our Website or Product, hosting, customer support, tracking security incidents and responding to them, diagnosing and solving problems with our Website or Product, web push notification display, analysis of marketing campaigns efficiency as well as analysis of use of our Website and Product.

​

Cookies

bPro uses text files, called “cookies”. A “cookie” is a small piece of information placed at the request of our server (first-party cookies) on your telecommunications terminal equipment (e.g. computer, smartphone, etc.; “TTE”) during a visit to the Website that the server can read when you return to the Website. The use of cookies purports to ensure proper functioning of our Website and Product on your TTE; use of cookies does not change the configuration of your TTE or software installed on such equipment. bPro uses the following types of cookies:

1. session cookies – stored on your TTE until you are on our Website, you disable the browser, or you log out of the Website; and

2. persistent cookies – stored on your TTE for a specified period of time or until their removal by the User

bPro applies the cookies for the purposes of:

1. facilitating smooth navigation on our Website, including by maintaining your session so there is no need to log onto each and every webpage;

2. verification and development of our offer, including by adjusting the content of our Website according to your preferences; and

3. statistics.

You consent that bPro makes use of external cookies (third-party cookies) that, among else,

1. display on our Website multimedia content,

2. collect general and anonymous statistics from analytical tools, and

3. use or enable interactive features in order to promote bPro or our Product by using social networking sites – set, placed, or otherwise employed by owners, operators, or other persons responsible for, without limitation, Google, GitHub.com, DoubleClick.net, Facebook.com, Twitter.com.

​

You can specify conditions of use of cookies through browser settings. In particular, you can disable cookies in your web browser. However, the prevention or deletion of cookies may hamper or deprive you of enjoyment of our Website.

​

Information Security and Data Sharing

We take all appropriate measures to ensure the security of your personal data when you contact us, purchase our Product, or subscribe to our newsletter. All private information entered by you is transferred via special security systems and automatically encrypted using SSL (Sockets Layer Protocol). SSL is the industry standard for transferring sensitive data over the internet. Access to your personal information is restricted to those bPro employees who need to have access to it and bear responsibility for keeping your information confidential. We do not sell, rent or give out personal information to any third party. We may involve third-party service providers to assist us in conducting our business (for instance, sending marketing newsletters or surveys) and share with them some of your private data necessary for that purpose if you have given us your consent and if the third party agrees to keep this information confidential. We will not use your information for any purpose outside the scope of communicating with you about our Product. We reserve the right to disclose your private data if we’re obliged to do so by legal authorities (in connection with demands from governmental authorities or legal and contractual disputes) or protecting our rights because of the violation of our terms of use, fraud or other security issues. Our Website contains hyperlinks (for instance, in the form of logos of entities external to bPro) that, if clicked on, redirect you to external websites. Application of such reference must not be so understood as to imply any kind of association between bPro and the entity to which the external website belongs. Neither may bPro be held liable for the consequences of this kind of redirection nor does bPro determine the content of external websites. We bear no responsibility for the terms and conditions of privacy and security policies in force on those websites, or for cookies used while browsing any such external websites. We encourage you using this kind of reference to consult the contents of the relevant documents in force on external websites.

​

Final Provisions

If this Privacy Policy changes at any time, we will place the changes on this page and notify you of important changes via email. The date when the latest changes happen can be found at the top of this page. We also advise you to check our Privacy Policy page yourself from time to time. If you have any questions concerning this Privacy Policy or your personal data, please write us at admin@bproapp.com

​

​

Also Read: